Collaboration, finally visible.

FRINK is an air-gapped analytics platform for Cisco on-prem collaboration. It collects, correlates and visualizes data from CUCM, IM&P, Unity Connection, Meeting Server, Expressway, CUBE gateways and video rooms on one virtual appliance, with no cloud dependency and no agents, and manages CUBEs and video rooms from the same platform.

Runs fully air-gapped
Nothing leaves your network
Developed and operated in the EU

See one failed call traced

One platform across the full Cisco on-prem collaboration stack

CUCM →CMS →Expressway C/E →CUC →CUBE / Voice Gateways →Room & desk endpoints →

Now connecting to 3rd party vendors

Shure Lightware Microsoft

What changes on day one.

What changes when collaboration is finally visible.

Evidence for one failed call~~Yesterday: 20+ text files~~Today with FRINK: One link
Time to the cause~~Yesterday: 2+ hours~~Today with FRINK: Minutes
Who can find it~~Yesterday: A senior engineer~~Today with FRINK: Any UC engineer
First to know about a problem~~Yesterday: The users~~Today with FRINK: Operations
Warning before a certificate expires~~Yesterday: None~~Today with FRINK: 30 days
How long call records are kept~~Yesterday: Until the logs rotate~~Today with FRINK: Up to 10 years

All twelve situations, before and after

Yesterday

On-prem was still a black box.

A Cisco on-prem deployment is a dozen boxes, each with its own logs, its own console and its own idea of how long to keep anything.

Call control, messaging, voicemail, conferencing, edge, gateways and endpoints – every box in UC on-prem and from 3rd parties produces its own data.
No single place where the logs from all boxes land – and no single point of access.
No guaranteed retention: logs get overwritten before anyone reads them.
No trends, no predictions – only whatever went wrong loudly this week.

Cisco on-prem collaboration today: Meeting Server, Unity Connection, Unified CM and IM and Presence, Expressway, CUBE and endpoints, each with its own data, next to Microsoft 365

Fix. Prevent. Prove.

3 things every UC team has to do: Fix. Prevent. Prove.

01 · Fix · CUCM · SIP ladder with message contentSee the Fix capabilities

Built for networks that stay closed.

Defense, critical infrastructure, the public sector, finance and healthcare run Cisco on-prem because their data can't leave the building. FRINK is built for exactly that.

Sectors and deployments

No cloud, no agents
One virtual appliance inside your network. It runs fully air-gapped; nothing is sent out.
Up in minutes
Deploy the image on VMware or Nutanix. The setup wizard runs offline.
Reads before it writes
Analytics, Health Check and Live Data only read. Changes go through validated forms and are recorded in an audit trail.
Your retention, your storage
Call records and logs kept as long as you decide – up to 10 years, with a policy per record type.

Problems it has already solved.

CUCM, CUBE, SIP providerCalls to Dubai blocked by the providerCorrect number format on both CUCM and CUBE pointed the fault cleanly at the carrier.Read the case CUCMCall loops within CUCMFiltering CUCM call records by the numbers reveals calls circling back through the same trunk.Read the case CUBEFax failing on T.38 negotiationRetained CUCM traces surfaced the remote server's rejection long after CUCM had deleted its own.Read the case

Typical UC & security questions.

Does any data leave our network?

No. FRINK runs as one virtual appliance inside your network, with no cloud connection and no agents on your systems. It works fully air-gapped.

What does it run on, and how long does setup take?

Deploy the image on VMware or Nutanix. The setup wizard runs offline and takes minutes; then you connect the UC components you want to see.

Which systems does it cover?

CUCM, IM & Presence, Unity Connection, Meeting Server, Expressway, CUBE and IOS-XE voice gateways, Cisco RoomOS endpoints, plus Shure and Lightware devices. The coverage table lists every component and what is on the roadmap.

Can it change our configuration?

Analytics, Health Check and Live Data only read. Changes happen only in CUBE Management and Video Room Management, through validated forms, and are recorded in an audit trail. Configuration snapshots contain no secrets.

How long is data kept?

As long as you decide – up to 10 years, with a retention policy per record type. Logs stay on your own storage.

Do you sell directly?

We sell through local partners, trained by our engineering team in Austria. Request a demo and we bring in the partner for your region – or become a partner yourself.

Request a demo.

See FRINK on a live system, with the cases that match your environment. If it fits, the next step is a proof of concept inside your own network.

1Tell us about your environment
The form takes about two minutes.
2See it live
A walkthrough of the cases that match your infrastructure.
3Try it on your own infrastructure
A proof of concept inside your network – offline if it has to be.

Prefer e-mail? Write to analytics@frink.at.