What must always work?
Someone remembers to dial three numbers after the change window.
Scenarios for every route that must always work – international, inbound, site-to-site. Emergency numbers are never dialled.
Call testing
Today, after a change someone dials a few numbers and hopes. International, emergency and inbound routes are tested when a user reports they fail.
Someone remembers to dial three numbers after the change window.
Scenarios for every route that must always work – international, inbound, site-to-site. Emergency numbers are never dialled.
Tests run once, if at all.
Suites run after every change, in one click. Scheduled runs are on the roadmap.
A failed test means another round of log collection.
The failed test call's step-by-step flow, with the step that failed.
The first real call fails. A user tells you.
The test run fails. Nobody else notices.
Worked example · Insight 09
A Friday-evening route change failed calls all weekend. A site-to-site suite run after the change would have failed straight away.
Read the full caseA demo on a live system, then a proof of concept inside your network – fully offline if it has to be.