01 · Then vs. now
What is running, and what was?
Yesterday
Configuration lives in the box; last week's state is nobody's copy.
Today with FRINK
Nightly snapshot of every component, compared field by field.
What changed?
One broken Monday.
Two ways to find Friday's change.
Today, configuration lives in the box. What changed last Tuesday is whatever someone remembers, and a gateway's running config may never have been saved.
02 · Who and when
Who changed it?
Yesterday
Ask around. Hope somebody remembers.
Today with FRINK
The snapshot compare names the when; for changes made through FRINK the audit trail names the who.
03 · The standard
Does it match the template?
Yesterday
Every gateway drifts a little from the last one built.
Today with FRINK
Templates and compliance scans flag drift and unsaved configs.
04 · Result
Reverted or documented
Yesterday
Rebuild from memory and hope nothing else changed.
Today with FRINK
Reverted in minutes – or approved and documented.
What changes
- Time to find the changeYesterday: Hours of askingToday with FRINK: One comparison
- RollbackYesterday: Rebuild by handToday with FRINK: Minutes
- Audit evidenceYesterday: RecollectionToday with FRINK: Before, after, name, time
Worked example · Insight 09
The change nobody made
Calls to one site failed over a weekend and nobody had a change ticket. Two snapshots side by side found the edit in minutes.
Read the full case- What is running, and what was?Friday and Saturday snapshots compared, field by field.
- Who changed it?One translation pattern's calling search space differs – changed between the two nightly runs, outside any ticket.
- Does it match the template?No template involved: a manual CUCM change, the account named by CUCM's own audit log.
- Reverted or documentedReverted in minutes.